First Time

An experience you’ll never forget

Experiencing snow for the first time is something you will never forget, and at Charlotte Pass we’ve got something for everyone. Whether you want to find your ski legs, make a snowman or enjoy some apres ski, everything you need is right here at Charlotte Pass.

Things to do for first timers

What do I need for my first time on snow?

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Warm clothes
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Enclosed shoes
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Gloves/ mittens
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Sunscreen
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Helmet

(If skiing or snowboarding)

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Camera

FAQs

How do I get to Charlotte Pass?

Charlotte Pass is completely snowbound in winter meaning you can’t drive directly to us. You will need to meet one of our oversnow vehicles at Perisher Valley, and you can find more information here.

Do I need to pre-book?

We would highly recommend pre-booking your snow holiday with us in advance. You can book everything online from oversnow transport, lift passes, snowsports lessons and equipment hire.

Do you have a kids snowsports program?

Kosi Kids is our dedicated kids snowsports program for 3 – 13 year olds. We have AM, PM and full day options for skiing and snowboarding. You can contact us to find out more. 

What happens if I miss my oversnow?

We encourage all guests to be ready for their oversnow 15 minutes in advance, but we understand sometimes this isn’t possible due to poor road conditions or backed up traffic. If you miss your oversnow we will do our best to accommodate you onto the next available service, but there could be lengthy delays depending on availability.

If there is poor weather can I get a refund?

Charlotte Pass operates in rain, hail, snow or shine. If our lifts are unable to spin and this affects your day trip, our Guest Services team will be in touch to reschedule for another day in the winter season or offer you a credit for the next winter season.

Start your snow experience the right way

Book a snowsports lesson with our friendly and experienced team.

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